Terms of Use

This website is owned and operated by Gripp Leather Accessories trading as “Gripp DiCuoio” or “GrippDC” (or “we” or “us” or “our”). By entering, accessing or using our website in any way, you agree to comply with the following Website terms and conditions of use, Privacy Policy, and our Returns Policy (collectively our “Website Conditions”), as well as any other laws or regulations which apply to this website. In addition, when you make an enquiry or order any products or services through this website, you will do so subject to the terms and conditions on this page, as set out in our online customer terms & conditions, subject to all our other website conditions and such further terms and conditions as may be notified to you. By using this website, you acknowledge that you have read and understood all of the website conditions and agree to be bound by them. Additionally, GrippDC reserves the right to modify these Terms at any time without prior notification. Site users must agree upon and abide by these changes accordingly. Please review this page periodically for changes. Any use of our site at any time constitutes full acceptance of our service Terms.
By indicating user’s acceptance to purchase any product or service offered on the site, the user is obligated to complete such transactions. Users shall prohibit from indicating its acceptance to purchase products and services where it does not intend to complete such transactions.

In a credit card transaction, you must use your own credit card. We will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to ‘prove otherwise’ shall be exclusively on the user.

Payment

All references to Rupee on this website are in Indian currency. Indian prices are different to International prices due to taxes/duties , and the laws of the countries they have been bought from. In cases of International shipping , prices may vary when logging into the site from different postal codes and locations. Prices are subject to change at any time , without any notifications. All rights to change prices are reserved by Gripp DiCuoio.

Prices of products available at retail outlets are only available within India. No product can be sold for Indian prices outside the country.

Once you arrive at the Payment page during Checkout, be sure to review your Order Summary i.e. your Product, Size, Colour and Shipping Address before you click on “Payment Options”. You can also choose to avail of the Promotion Code or Discount Code. You can click back to make adjustments at any time.

If everything seems fine, click “Payment Options” to make the final payment.

Payment options :

We accept the following forms of payment:

Credit Card Authorization

Once you have used your card, there is a lag to your payment reaching the bank and confirmation received by our payment gateway. In most cases, the payments are received well in time but there are instances where there is a downtime on the issuing bank’s server due to maintenance or other technical faults. In the event that this happens, your payment request is turned down. You will then hear from our Customer Care who will help you through the process.

Order, Shipping & Delivery Process

As soon you place your order, you will receive a confirmation email. Orders are dispatched from our warehouse within 3-7 working days. As soon as your order has been dispatched, you will receive an email with a tracking number, which you can use to track your order on our shipping agents sites. For domestic shipments, please allow 3-5 working days from dispatch for your goods to arrive and 5-10 working days for international shipments.

In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name, address or contact number ) any extra cost towards re-delivery shall be claimed by the user placing the order.

Gripp DiCuoio shall not be liable for any delay / non-delivery of purchased goods by flood, fire, wars, acts of God or any cause that is beyond the control of Gripp DiCuoio.

The user must agree to provide authentic and true information, to avoid any kind of delay or loss of merchandise. Gripp DiCuoio reserves the right to confirm and validate the information and other details provided by the user at any point of time. If upon confirmation, such user details are found not true (wholly or partly), Gripp DiCuoio has the right in its sole discretion to reject the registration and debar the user from using the services available at this website, and / or other affiliated websites without prior intimation whatsoever.

Delivery of orders would be done address specific not person specific.

Octroi charges may be levied on few destinations (mostly in Maharashtra) displayed on the site .These charges are not refundable and shall be borne by the customer. In the event of cancellation of the order the Octroi charges levied shall not be refunded.

All Duties and taxes for international shipping shall be borne by the customer. Gripp Leather Accessories is not liable to pay any Duties or Taxes for International Shipping.

Returns & Exchanges

We want you to love any product that you buy from us and in case you are not completely satisfied with them, please drop us a mail at feedback@grippdc.com and we will get back to you.

The product bought will only be accepted for replace if they are intimated with in 2 days after the delivery and are in perfect condition with no damage, stains or marks whatsoever.

Note : Replacement is only applicable with the products of equal price value or more.

In case of damage :

Any product that has been hampered or damaged while transportation must be notified by email within 48 hours of the product being delivered and returned to our warehouse within a time period of one week, else Gripp DiCuoio will not be liable to accept the merchandise. We will investigate the damage from our end , repair the merchandise and courier it back to the designated address.

The cost of couriering the product to our warehouse shall be borne by the customer. Gripp DiCuoio will only bear the expenses of the transaction after the repair of the merchandise.

In cases wherein due to usage of the merchandise, some part of the product is damaged, such as hardware – locks, studs, screws, buckles, straps, will only be repaired within a period of 2 weeks from the time of receipt of the merchandise after dispatch from our warehouse.

Gripp DiCuoio acknowledges return of products only limited to direct sale between vendor and consumer. This only entails sale online, and not through retail outlets.

Restriction in Liability

Your use of this website or any information on this website is entirely at your own risk. Gripp DiCuoio makes no representation or warranty with respect to the accuracy, completeness, suitability, performance or timeliness of the information provided on this website. Gripp DiCuoio excludes liability for any such inaccuracies or errors to the fullest extent permitted by law.

This website may contain links to other Internet sites provided by third parties. The provision of any of these links does not represent an endorsement by Gripp DiCuoio of those internet sites.

To the maximum extent permitted by law (Under the Indian Law), Gripp DiCuoio is not liable to you or anyone else for:

•Any decision, action or inaction taken in reliance on the information in, or connected with, this site.

•Any losses, costs or damages suffered or incurred by you, including (without limitation) direct or indirect, special, incidental, compensatory, exemplary or consequential damages in connection with this website.

•Your use or misuse of this website or any information or material contained in this website.

•The loss or modification of information or material transmitted from this website.

•Any defect, technical problem or virus attached to or arising from this website or the server.

•Any injury, illness or allergic reaction you or any other person may sustain due to leather, fabric, hardware, or usage of any of the products bought though this website.

•the products displayed being unavailable at any time.

•your inability to access or use the website or any material on the website.

•the loss of confidentiality in any information or material transmitted to or from the website.

To the maximum extent permitted by law, Gripp DiCuoio does not make any guarantees or warranties that this website will be available in any place, free of faults or error, free from unauthorised interception or access, or free from blockages, delays, network failure, congestion, interferences of faults of any kind.

COLOR VARIATIONS / WEAR & TEAR

Leather : Reproduction of colors is as accurate as possible, although please note, colors available at the stores may vary slightly from what is displayed on your monitor. Also, leather is a natural material and a slight variation is bound to appear in each item, in terms of colour and texture, as no two leather skins are exactly the same. Little variations on the same will not be subjected to rejection.

Hardware Colour : Some of the products with metal hardware might tarnish or lose its shine over time due to weather conditions and usage. These are changes which occur due to the varied use and handling of the product by the customer and cannot be held against the manufacturers.

Defects and Scratches : All our products are hand crafted , hence no two products are identical in their absolute measurements. There might be a slight change, but minimal to the eye which therefore would not change the essence of the design.

Scratches and Marks: Scratches and marks on the leather surface are a part of the characteristics of the material. They do not qualify as defects. This can happen due to use over a period of time which enhances the look and feel of the product, adding to its vintage appeal. Some types of leather might have a slight patina on the surface due to usage and is the quality of the leather. Products are only designed seeing and keeping in mind all the above mentioned factors. Marks are common on leather as each skin is different to the other, as no two skins are the same. Please note, these are NOT considered as defects or rejects.

NOTE: Colour variation cannot be subject to rejection of goods or merchandise.

Copyrights & Trademarks

Gripp Leather Accessories is the owner and authorized user of all intellectual property including but not limited to trade marks, logos, prints and designs, whether registered or unregistered, and other marks that are otherwise owned or licensed to Gripp Leather Accessories in and associated with this website (collectively “intellectual property”), and any improvements or modifications to such intellectual property. The use or misuse of any of Gripp Leather Accessories’s intellectual property is prohibited without the prior written permission of Gripp Leather Accessories, Bay Tower, Hiland Park , Kolkata, W.B. 700094. Nothing contained in this website should be construed as giving you any right or license to any of the intellectual property on or associated with this website.

This website and its contents are the property of Gripp Leather Accessories and are subject to copyright. The contents of our website and the website as a whole are intended solely for your personal, non-commercial use. Any use of our website and its content for purposes other than personal and non-commercial use, or for any other use, including the modification, reproduction, distribution, transmission, republication, display or performance, of the content of this website, is prohibited and protected under the copyright act , and any such case or person can be prosecuted by law.